Privacy Policy

At we are committed to creating comfort in our client’s immediate environment. While controlling the elements through heating, cooling and snow melting contributes to personal comfort, we realize how essential personal privacy is to human comfort. We are committed to protecting your privacy whether you are browsing our website or interacting with us as a client via our website. To do this we have taken measures to control the information we collect via our website.

Generally, does not collect personal information. However; If for the purpose of creating and transmitting a quotation, a personal email is obtained, is committed to conducting our business in an ethical manner, and we want our clients to know that the information they give us will only be used for the purposes for which it was disclosed.

About our Web site and your personal and business information

  • You can access our Web site home page and browse our sites without disclosing your personal and business data.
  • Our Web site does not enable visitors to communicate with other visitors, but it does allow you to register for an appointment on-line.
  • Our Web site does include links to third party Web service providers. If these links are used, you will then be subject to the third party website protocols, can not warrant the security of these sites and you use these links at your own risk.
  • We do not automatically log personal or business data, nor do we link information automatically logged by other means with personal or business data about specific individuals.
  • We do not use cookies to store personal or business data, nor do we link non-personal information stored in cookies with personal or business data about specific individuals.
  • We only collect personal and business data that you may volunteer while using our services.
  • We do not collect personal or business information about our visitors from other sources, such as public records or bodies, or private organizations, without your consent.
  • We may collect personal and business data for the additional purposes of:
    • Informing customers of promotions and news.
  • If we wish to use your personal or business data for a purpose, we offer you the means to consent to this new purpose.
  • We are in the plumbing and heating industry, and therefore do not expect to do business with children. We do not knowingly collect personal data from children, nor do we expect children to disclose their personal data to us. Therefore, we have not taken specific steps to protect the privacy of children who, for whatever reason, decide to disclose their personal data to us.
  • We do not disclose your personal or business data to our subsidiaries or other organizations without your consent. If in the process of providing a service to you, we need to contract a third party, we will obtain your consent, and the third party will be required to sign a contract ensuring the protection of your personal and business information. The third party will be required to maintain the privacy of your personal and business information, will be limited in its use of the information, and will keep the information only for as long as is legally or reasonably necessary.
  • If we receive your personal and business information as a third party contractor, we abide by the contact, and/or maintain the privacy of the information according to our privacy policy.
  • We do not give visitors to our Web site the option of using a secure transmission method to send us their personal data.
  • We do not do credit card transactions on our Web site.
  • We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
    • Unauthorized access,
    • Improper use or disclosure,
    • Unauthorized modification,
    • Unlawful destruction or accidental loss.
  • All our employees and data processors, that have access to, and are associated with, the processing of personal and business data, are obliged to respect the confidentiality of our visitors’ personal and business data.
  • We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulations.

Access to personal and business data we may hold about you

  • You may have access to our data regarding you, by:
    • Sending an e-mail (,
    • Calling this telephone number (403 250 1157).
  • Upon request, which you can indicate by:
    • Sending an e-mail (,
  • We will provide you with a readable copy of the personal and business data we keep about you, as soon as possible – although we may before require proof of your identity. We will provide the information to you without any charge.
  • We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
    • Erased,
    • Rectified or amended,
    • Completed.
  • We reserve the right to refuse to provide our visitors with a copy of their personal and business data, but will give reasons for our refusal.
  • We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal and business data.

If you have any questions or concerns about our privacy policy, please contact our privacy officer:

Gary Thompson

All complaints regarding privacy will be investigated by the wmschmidt privacy officer. Appropriate measures will be taken to resolve the complaint. If any complaint or concern is not resolved to the satisfaction of the customer, the Privacy Commission of Canada can be contacted at:

The Privacy Commission of Canada
112 Kent Street
Ottawa, Ontario, Canada
K1A 1H3
(613) 995-8210