Need to submit a warranty request? Click the button and fill out your information. Someone from our team will reach out and assist.

Warranty

We’re committed to making it easy for you to address any issues with your home’s plumbing and heating systems. Whether you’re dealing with minor inconveniences or more complex concerns, we’re here to guide you every step of the way.

This page offers warranty details for your home’s products, along with troubleshooting guides and resources from our trusted suppliers to help resolve common issues like low water temperature, unusual noises, or discolored water.

If you need further assistance, don’t hesitate to reach out to us or visit the manufacturer links for more detailed support on troubleshooting and warranty coverage.

Plumbing Services Warranty

2-Year Warranty: Covers waterlines and drains.
1-Year Warranty: Covers parts and labor.

General wear and tear or damage from improper cleaning products is not covered. For details, consult the manufacturer’s warranty below.

Supplier Warranty Links

Your New Home Warranty provides essential coverage, but some manufacturers may offer extended warranties for additional peace of mind. Be sure to check their respective websites for full details using the links below.

Please note:

General wear and tear are not covered under warranty.
Certain cleaning products may damage finishes. Always refer to the manufacturer’s care guidelines to avoid potential issues.
For more detailed warranty information or to explore extended coverage, visit our trusted suppliers’ websites:

Moen Canada Warranty

Most Moen faucets are backed by Moen’s Lifetime Limited warranty.

Delta Faucets Warranty

Delta Faucet Company will repair or replace, free of charge, during the applicable warranty period.

AO Smith Warranty

The duration of the warranty on our products varies depending on the product.

IBC Boilers Warranty

Eligible for a 10 year parts and labor warranty.

Same Day Emergency Service

We provide emergency services for critical issues such as ‘No Water’ or ‘Continuous Leaking Water’. Please note that ‘No Hot Water’ is not considered a same-day emergency.

If you’re experiencing issues like discolored water, unusual noises, or low water temperature, or you’re hoping for a quick fix, download our detailed troubleshooting guides for both hot water tanks and tankless water heaters:

Tankless Hot Water Troubleshooting

Use this checklist for troubleshooting and you may not need to reach out for support.

Hot Water Tank Troubleshooting

Use this checklist for troubleshooting and you may not need to reach out for support.

Need More Help?

Need to submit a warranty request? Click the button and fill out your information. Someone from our team will reach out and assist.

Phone: (403) 250-1157